Informational poster from CHC Clarity explaining who is responsible for care needs, focusing on local authority social care and NHS responsibilities, and defining primary health needs.
CHC Clarity — CHC, put simply

What is CHC really asking?

NHS Continuing Healthcare can feel confusing because families are often given forms and terminology before the basic question has been explained. Before looking at the Checklist, DST or decision, it helps to understand the boundary between Local Authority social care and NHS responsibility.

The key question

Whose responsibility do these needs sit under?

CHC is not just asking whether a person needs care. Many people need care. The real question is whether the person’s overall needs should be the responsibility of the Local Authority or the NHS.

Why understanding this matters

To understand CHC, it helps to first understand the difference between Local Authority social care and NHS responsibility.

CHC eligibility depends on whether the person has a Primary Health Need. That means the assessment is really asking whether the person’s overall needs are mainly health needs, rather than needs that can properly sit within Local Authority social care.

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Local Authority social care

Supporting someone to live their daily life.

Local Authority social care usually supports a person with day-to-day living, safety, independence and wellbeing.

Daily living support: washing, dressing, toileting and meals.
Routines and safety: prompts, supervision, daily structure and staying safe at home.
Wellbeing: support to maintain independence, daily living and quality of life.
Important point: social care can provide a lot of support, but there are legal limits to what a Local Authority can take responsibility for.

NHS Continuing Healthcare

Support with health needs to help someone live safely.

NHS Continuing Healthcare looks at whether the person’s care is mainly about managing health needs, health risks, deterioration, skilled oversight or close monitoring.

Health risks: swallowing risk, pressure damage, unstable breathing, severe pain or repeated deterioration.
Complex needs: needs that interact, change quickly, or are difficult to manage safely.
Monitoring and response: care that may need close observation, skilled judgement or rapid changes.
Important point: CHC asks whether the person’s overall needs have crossed into NHS responsibility.

Primary Health Need, put simply

A Primary Health Need means the person’s overall needs are mainly health needs, rather than support that can properly sit within Local Authority social care.

There is no simple tick-box definition. The decision is based on the whole picture of need: what the person needs, the risks involved, how much care is required, how needs interact, and how quickly things may change.

How the decision is interpreted

Evidence about the person’s needs

The assessment should look at care records, risks, professional views and family knowledge.

The whole picture is considered

Needs should not be looked at in isolation. The interaction between needs matters.

Is there a Primary Health Need?

The key question is whether the overall needs are mainly health needs.

Who should be responsible?

This helps decide whether responsibility sits with the NHS or the Local Authority.

What to remember

It is not just about needing care.
Many people need care. CHC asks who should be responsible for that care.
It is not decided by diagnosis alone.
The label or condition matters less than the actual needs, risks and care required.
It is not about savings.
CHC is not means-tested. The question is about need and responsibility.
It is about the whole picture.
The assessment should consider how needs combine, interact and affect daily care.

CHC, put simply.

Understanding the boundary between the Local Authority and the NHS is the starting point. A Primary Health Need is what determines CHC eligibility. It helps answer the real question: whose responsibility do these needs sit under?

CHC, put simply

The DST is where the evidence is brought together.

DST means Decision Support Tool.

It is the fuller CHC assessment stage. It is usually completed through a meeting or discussion where professionals, and where appropriate the person, family members, representatives or others involved in the person’s care, consider and organise the evidence.

It is not just a form.

The purpose of the DST is not simply to tick boxes or add up scores. It should help build a clear picture of the person’s needs, risks and care requirements.

This evidence is then used to help make a recommendation about whether the person has a Primary Health Need.

What does the person need?

The DST should explore the care, support, supervision or intervention the person requires.

What risks are being managed?

It should consider what could happen if care is missed, delayed or not provided safely.

How do needs interact?

It should look at how different needs affect each other, not just view each area separately.

What does the whole picture show?

The key question is whether the overall picture shows a Primary Health Need.